Multifamily design agency services for developers and property managers.

Brand, naming, websites, and signage for apartment communities and real estate projects, from first concept to lease-up.


Our Process

Brand Story and Positioning

Every place has a story worth telling. We start by listening: interviews with your team, a close look at the competitors around you, and an analysis of the neighborhood and the people you want to reach. From that, we develop two brand story directions, a positioning statement, and the key attributes that set your community apart. We then present two visual inspiration boards covering color, tone, typography, interior inspiration, textures, and patterns, so you can see the direction before we go further.

Naming and Identity

A name is often the first thing someone remembers, so we treat it with care. Once the brand story is approved, we explore names that connect to that story, the location, and what makes the community distinct. Every name is checked for uniqueness in the area, for how easy it is to say, and for whether its web address is available. Our goal is a name residents are proud to say. From there, we build the identity: logo, color and typography, graphic elements, and brand guidelines.

Brand Experience

Your brand should be felt in the building and also online. Brand experience is the feeling a community creates, drawn from its brand story. We define the vibe the place should have and the emotions it should bring out, then give your interior design team a clear brand direction to build on. From the lobby to the model unit, every space carries the brand’s message and look.

Marketing Collateral

Once the brand is set, it needs to show up everywhere a prospect or resident will see it. We design the full identity system: folders, brochures, site and floor plans, letterhead, business cards, envelopes, and notecards. We also build templates for your leasing team, so they can create their own announcements, event materials, and resident communications and still sound like the brand. We can also advise on welcome and giveaway items for residents.

Signage is often the first way people experience a property in person, so it should feel like part of the building. We design permanent signage and wayfinding that is on brand for the community and flows with the design of the building and its interiors. We also design marketing signage that brings in leads, from construction fence wraps and pre-leasing signs to permanent building banners, windmasters, and window graphics. We design window graphics for retail leasing spaces too, so every storefront tells the same story as the rest of the property.

Signage

Digital Marketing

Prospects spend much of their search online, so the brand needs to show up there too. We design the email drip campaigns that keep prospects engaged from first inquiry to move-in, the digital ads that bring the community to their attention, and the social media templates that keep your posts consistent and on brand. Every piece carries the same look and voice as the rest of the brand, so each message feels like it comes from the same place.

Websites

A community website is often a prospect’s first visit, so it should feel like the place. We design sites that carry the brand, whether they’re built on your own template or an existing property template. From a launch page for pre-leasing to a full site, each page makes it easy to explore the community and take the next step.

Multifamily Branding for Lease-Up

We work on new construction, high-rise buildings, apartment rebrands, boutique communities, senior living, and affordable housing. Each one needs a different approach, and we tailor ours to the residents it’s meant for. Our lease-up work includes launch materials that build interest before the doors open, a pre-leasing website, templates for the leasing team, and welcome materials for residents. We can come in early in a development or once a community is already leasing. Either way, our aim is to help it become a place people feel proud to call home.

Chronicle Apartments Logo Concepts in bright blue and clay and black in bold typography

We can help create at any stage of a project to bring a place to life.

While we love getting involved early in the process to shape the direction of placemaking in a comprehensive way, we support clients at all stages of real estate development, depending on the project’s needs. Our work entails close partnership with development teams, marketing teams, architects, interior designers– all those involved with helping people feel great about where they live.

  • Collaboration at any phase of real estate development

  • Connection with audience identity and aspirations

  • Holistic vision to shape all touchpoints

  • Taste, style, and aesthetic that stand out

  • Impact on short- and long-term results

Chronicle Apartments Seattle Brand Id and Lobby with bright colors and man walking